MURA, I. Detailed state probability distribution of infinite servers queues with phase-type distributed service times. Revista Ontare, [S. l.], v. 3, n. 1, p. 29–54, 2015. DOI: 10.21158/23823399.v3.n1.2015.1249. Disponível em: https://journal.universidadean.edu.co/index.php/Revistao/article/view/1249. Acesso em: 1 dic. 2022.