Inteligencia artificial en procesos de reclutamiento de personal. Análisis bibliométrico y tendencias de investigación

Artificial intelligence in personnel recruitment processes: bibliometric analysis and research trends

Contenido principal del artículo

Jaime Andrés Vieira Salazar
Deysi Viviana Charfuelan Charfuelan

Resumen

En la literatura reciente, la aplicación de la inteligencia artificial (IA) en la gestión de recursos humanos está generando cada vez más interés; no obstante, es evidente la falta de estudios bibliométricos que relacionen la IA con el reclutamiento de personal (RP). Este artículo estudia la producción científica de esta relación utilizando bibliometría y análisis de tendencias de 132 artículos de Scopus y Web of Science, utilizando diferentes herramientas tecnológicas de análisis de información, como RStudio, Tree of Science y Gephi. El análisis temático reveló cuatro clústeres principales de tendencias de investigación sobre la relación entre la IA y el RP: 1) ventajas de la IA en el RP; 2) desafíos éticos que plantea la IA en el RP; 3) IA y toma de decisiones en el RP; 4) la IA como transformadora del proceso de RP. Según la investigación, la IA puede mejorar la eficiencia y la precisión de los procesos de RP, pero también plantea importantes desafíos éticos. Las conclusiones subrayan la necesidad de incluir estudios geográficos y estudios longitudinales para evaluar el impacto a largo plazo de la IA en la ética organizacional y en la eficiencia de los procesos de reclutamiento.


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Referencias (VER)

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Trewin, S. (2018). AI fairness for people with disabilities: Point of view. Cornell University. https://doi.org/10.48550/arXiv.1811.10670

Trewin, S., Basson, S., Muller, M., Branham, S., Treviranus, J., Gruen, D., Hebert, D., Lyckowski, N. & Manser, E. (2019). Considerations for AI fairness for people with disabilities. AI Matters, 5(3), 40-63. https://doi.org/10.1145/3362077.3362086

Upadhyay, A. K. & Khandelwal, K. (2018). Applying artificial intelligence: Implications for recruitment. Strategic HR Review, 17(5), 255-258. https://doi.org/10.1108/SHR-07-2018-0051

Valencia-Hernández, D. S., Robledo, S., Pinilla, R., Duque-Méndez, N. D. & Olivar-Tost, G. (2020). SAP algorithm for citation analysis: An improvement to tree of science. Ingeniería e Investigación, 40(1),45-49. https://doi.org/10.15446/ing.investig.v40n1.77718

Van Esch, P., Black, J. & Ferolie, J. (2019). Marketing AI recruitment: The next phase in job application and selection. Computers in Human Behavior, 90, 215-222. https://doi.org/10.1016/j.chb.2018.09.009

Van Esch, P., Stewart Black, J., Franklin, D. & Harder, M. (2020). Al-enabled biometrics in recruiting: Insights from marketers for managers. Australasian Marketing Journal, 29(3), 225-234. https://doi.org/10.1016/j.ausmj.2020.04.003

Vedapradha, R., Hariharan, R. & Shivakami, R. (2019). Artificial intelligence: A technological prototype in recruitment. Journal of Service Science and Management, 12(3), 382-390. https://doi.org/10.4236/jssm.2019.123026

Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11(4), 342-365. https://doi.org/10.1287/isre.11.4.342.11872

Waheed, A., Miao, X., Waheed, S., Ahmad, N. & Majeed, A. (2019). How new HRM practices, organizational innovation, and innovative climate affect the innovation performance in the IT industry: A moderated-mediation analysis. Sustainability, 11(3), 621. https://doi.org/10.3390/su11030621

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