The Role of Knowledge Concealment in the Relationship between decision-making styles and innovative performance

El rol del ocultamiento de conocimiento en la relación entre estilos de toma de decisiones y el desempeño innovador

Main Article Content

Abstract

The decision-making style adopted in an organization can be crucial in determining its success when innovating to gain a competitive advantage in the marketplace. However, some obstacles weaken the organization's ability to innovate, such as knowledge concealment. Knowledge concealment refers to the intentional attempt to hide or withhold knowledge requested by another person and is manifested in three dimensions: playing dumb, being evasive, and being rational. In this context, this study analyzes the moderating effect of knowledge concealment on the relationship between intuitive and rational decision-making styles and innovative performance. The research model was tested using structural equations on a sample of Colombian companies. In terms of findings, only a rational decision-making style positively and directly influences innovative performance. Surprisingly, this relationship is positively moderated by rationalized concealment, one of the three forms of knowledge concealment. The findings open the way for research on knowledge concealment in Colombia and Latin America.


Keywords

Article Details

References (SEE)

Abubakar, A.M.; Elrehail, H.; Alatailat, M. A.; Elçi, A. (2019). Knowledge Management, DecisionMaking Style and Organizational Performance. Journal of Innovation and Knowledge, 4(2), 104-114. DOI: https://doi.org/10.1016/j.jik.2017.07.003

Alegre, J.; Lapiedra, R.; Chiva, R. (2006). A measurement scale for product innovation performance. European Journal of Innovation Management, 9(4), 333-346. DOI: https://doi.org/10.1108/14601060610707812

Ali-Memon, M.; Cheah, J.-H.; Hiram-Ting, T.R.; Chuah, F.; Huei-Cham, T. (2019). Moderation Analysis: Issues and Guidelines. Journal of Applied Structural Equation Modeling, 3(1), 1-11. DOI: vhttps://doi.org/10.47263/JASEM.3(1)01

Anand, A.; Centobelli, P.; Cerchione, R. (2020). Why Should I Share Knowledge with Others? A ReviewBased Framework on Events Leading to Knowledge Hiding. Journal of Organizational Change Management, 33(2), 379-399. DOI: https://doi.org/10.1108/JOCM-06-2019-0174

Arias-Pérez, J.; Alegre, J.; Villar, C. (2021). Triggering open innovation processes through organizational emotional capability and rival’s absorptive capacity orientation. IEEE Transactions on Engineering Management, 69(2), 388-398. DOI: https://doi.org/10.1109/TEM.2019.2955439

Arias-Pérez, J.; Vélez-Jaramillo, J. (2021). Understanding knowledge hiding under technological turbulence caused by artificial intelligence and robotics. Journal of Knowledge Management. DOI: https://doi.org/10.1108/JKM-01-2021-0058

Bari, M. W.; Abrar, M.; Shaheen, S.; Bashir, M.; Fanchen, M. (2019). Knowledge Hiding Behaviors and Team Creativity: The Contingent Role of Perceived Mastery Motivational Climate. SAGE Open, 9(3), 2158244019876297. DOI: https://doi.org/10.1177/2158244019876297

Batool, N.; Riaz, M. N.; Riaz, M. A. (2015). Integrated Use of Rational and Intuitive Decision Making Style: Modern Trends in Organizational Decision Making. Pakistan Business Review, 17, 147- 161. Recuperado de https://bit.ly/3J3YAOI

Benitez, J.; Henseler, J.; Castillo, A.; Schuberth, F. (2020). How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research. Information & Management, 57(2), 103168. DOI: https://doi.org/10.1016/j.im.2019.05.003

Bullini-Orlandi, L.; Pierce, P. (2020). Analysis or intuition? reframing the decision-making styles debate in technological settings. Management Decision, 58(1), 129-145. DOI: https://doi.org/10.1108/MD-10-2017-1030

Butt, A. S. (2019). Consequences of top-down knowledge hiding in firms: A pilot study. Heliyon, 5(12), e03000. DOI: https://doi.org/10.1016/j.heliyon.2019.e03000

Butt, A. S. (2020). Mitigating knowledge hiding in firms: an exploratory study. Baltic Journal of Management, 15(4), 631-645. DOI: https://doi.org/10.1108/BJM-01-2020-0016

Butt, A. S.; Ahmad, A.B. (2019). Are there any antecedents of top-down knowledge hiding in firms? evidence from the United Arab Emirates. Journal of Knowledge Management, 23(8), 1605- 1627. DOI: https://doi.org/10.1108/JKM-04-2019-0204

Černe, M.; Nerstad, C.; Dysvic, A.; Škerlavaj, M. (2014). What goes around comes around: knowledge hiding, perceived motivational climate, and creativity. The Academy of Management Journal, 57(1), 172-192. DOI: https://doi.org/10.5465/amj.2012.0122

Chatterjee, S.; Rana, N. P.; Tamilmani, K.; Sharma, A. (2021). The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context. Industrial Marketing Management, 97, 205-219. DOI: https://doi.org/10.1016/j.indmarman.2021.07.013

Chen, X.; Wei, S.; Rice, R. E. (2020). Integrating the bright and dark sides of communication visibility for knowledge management and creativity: the moderating role of regulatory focus. Computers in Human Behavior, 111, 106421. DOI: https://doi.org/10.1016/j.chb.2020.106421

Connelly, C.; Zweig, D.; Webster, J.; Trougakos, J. P. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64-88. DOI: https://doi.org/10.1002/job.737

Connelly, C.E.; Zweig, D. (2015). How perpetrators and targets construe knowledge hiding in organizations. European Journal of Work and Organizational Psychology, 24(3), 479-489. DOI: https://doi.org/10.1080/1359432X.2014.931325

Covin, J. G.; Slevin, D. P.; Heeley, M. B. (2001). Strategic decision making in an intuitive vs. technocratic mode: structural and environmental considerations. Journal of Business Research, 52(1), 51- 67. DOI: https://doi.org/10.1016/S0148-2963(99)00080-6

Dayan, M.; Elbanna, S. (2011). Antecedents of team intuition and its impact on the success of new product development projects. Journal of Product Innovation Management, 28(s1), 159-174. DOI: https://doi.org/10.1111/j.1540-5885.2011.00868.x

Deligianni, I.; Dimitratos, P.; Petrou, A.; Aharoni, Y. (2016). Entrepreneurial Orientation and International Performance: The Moderating Effect of Decision-Making Rationality. Journal of Small Business Management, 54(2), 462-480. DOI: https://doi.org/10.1111/jsbm.12152

Felizzola-Cruz, Y. M.; Anzola-Morales, O. L. (2017). Proposal of an organizational culture model for innovation. Cuadernos de Administración, 33(59), 20-31. DOI: https://doi.org/10.25100/cdea.v33i59.4477

Goll, I.; Rasheed, A. A. (2005). The relationships between top management demographic characteristics, rational decision making, environmental munificence, and firm performance. Organization Studies, 26(7), 999-1023. DOI: https://doi.org/10.1177%2F0170840605053538

Goll, I.; Rasheed, A. M. A. (1997). Rational decision-making and firm performance: the moderating role of environment. Strategic Management Journal, 18(7), 583-591. DOI: https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<583::AID-SMJ907>3.0.CO;2-Z

Hair, J. F.; Hult, G. T. M.; Ringle, C.; Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Los Ángeles: Sage Publications. DOI: https://doi.org/10.1007/978-3-030-80519-7

Hair, J.; Risher, J.; Sarstedt, M.; Ringle, C. (2019). When to use and how to report the results of PLSSEM. European Business Review, 31(1), 2-24. DOI: https://doi.org/10.1108/EBR-11-2018-0203

Harren, V. A. (1979). A model of career decision making for college students. Journal of Vocational Behavior, 14(2), 119-133. DOI: https://doi.org/10.1016/0001-8791(79)90065-4

Hernaus, T.; Cerne, M.; Connelly, C.; Poloski-Vokic, N.; Škerlavaj, M. (2019). Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate. Journal of Knowledge Management, 23(4), 597-618. DOI: https://doi.org/10.1108/JKM-11-2017-0531

Huo, W.; Cai, Z.; Luo, J.; Men, C.; Jia, R. (2016). Antecedents and intervention mechanisms: a multilevel study of R & D team’s knowledge hiding behavior. Journal of Knowledge Management, 20(5), 880-897. DOI: https://doi.org/10.1108/JKM-11-2015-0451

Iqbal, S.; Rasheed, M.; Khan, H.; Siddiqi, A. (2021). Human resource practices and organizational innovation capability: role of knowledge management. VINE Journal of Information and Knowledge Management Systems, 51(5), 732-748. DOI: https://doi.org/10.1108/VJIKMS-02-2020-0033

Irum, A.; Ghosh, K.; Pandey, A. (2020). Workplace incivility and knowledge hiding: a research agenda. Benchmarking, 27(3), 958-980. DOI: https://doi.org/10.1108/BIJ-05-2019-0213

Khatri, N.; Alvin, H. N. (2000). The role of intuition in strategic decision making. Human Relations, 53(1), 57-86. DOI: https://doi.org/10.1177%2F0018726700531004

Khoreva, V.; Wechtler, H. (2020). Exploring the consequences of knowledge hiding: an agency theory perspective. Journal of Managerial Psychology, 35(2), 71-84. DOI: https://doi.org/10.1108/JMP-11-2018-0514

Leonardi, V.; García-Casal, I.; Cristiano, G. (2009). Desempeño innovador de un grupo de MiPymes agroindustriales argentinas. Economía y Sociedad, 14(23), 45-64.

Liao, S.; Fei, W.-C.; Chen, C.-C. (2007). Knowledge sharing, absorptive capacity, and innovation capability: an empirical study of Taiwan’s knowledge-intensive industries. Journal of Information Science, 33(3), 340-359. DOI: https://doi.org/10.1177%2F0165551506070739

Lin, M.; Zhang, X.; Ng, B. C. S.; Zhong, L. (2020). To empower or not to empower? multilevel effects of empowering leadership on knowledge hiding. International Journal of Hospitality Management, 89. DOI: https://doi.org/10.1016/j.ijhm.2020.102540

Liu, Y.; Lv, D.; Ying, Y.; Arndt, F.; Wei, J. (2018). Improvisation for innovation: The contingent role of resource and structural factors in explaining innovation capability. Technovation, 74-75, 32- 41. DOI: https://doi.org/10.1016/j.technovation.2018.02.010

Michailidis, E.; Banks, A. P. (2016). The relationship between burnout and risk-taking in workplace decision-making and decision-making style. Work and Stress, 30(3), 278-292. DOI: https://doi.org/10.1080/02678373.2016.1213773

Moghadam, A. H.; Tehrani, M.; Amin, F. (2011). Study of the Relationship Between Emotional Intelligence (EI) and Management Decision Making Styles. World Applied Sciences Journal, 12(7), 1017-1025. Recuperado de https://bit.ly/3iQC3dk

Nadeem, M. A.; Liu, Z.; Ghani, U.; Younis, A.; Xu, Y. (2021). Impact of shared goals on knowledge hiding behavior: the moderating role of trust. Management Decision, 59(6), 1312-1332. DOI: https://doi.org/10.1108/MD-09-2019-1197

Okoli, J.; Watt, J. (2018). Crisis decision-making: the overlap between intuitive and analytical strategies. Management Decision, 56(5), 122-1134. DOI: https://doi.org/10.1108/MD-04- 2017-0333

Pan, W.; Zhang, Q.; Teo, T. S. H.; Lim, V. K. G. (2018). The Dark Triad and Knowledge Hiding. International Journal of Information Management, 42, 36-48. DOI: https://doi.org/10.1016/j.ijinfomgt.2018.05.008

Papa, A.; Dezi, L.; Gregori, G. L.; Mueller, J.; Miglietta, N. (2018). Improving Innovation Performance Through Knowledge Acquisition: The Moderating Role of Employee Retention and Human Resource Management Practices. Journal of Knowledge Management, 24(3), 589-605. DOI: https://doi.org/10.1108/JKM-09-2017-0391

Pratt, M. G.; Dane, E. (2007). Exploring Intuition and its Role in Managerial Decision Making. Academy of Management Review, 32(1), 33-54. DOI: https://doi.org/10.5465/amr.2007.23463682

Quintero-Ramírez, S.; Ruiz-Castañeda, W. L.; Robledo-Velásquez, J. (2017). Learning in the Regional Innovation Systems: An Agent Based Model. Cuadernos de Administración, 33(57), 7-20. DOI: https://doi.org/10.25100/cdea.v33i57.4535

Rahimnia, F.; Molavi, H. (2021). A Model for Examining the Effects of Communication on Innovation Performance: Emphasis on the Intermediary Role of Strategic Decision-Making Speed. European Journal of Innovation Management, 24(3), 1035-1056. DOI: https://doi.org/10.1108/EJIM-10-2019-0293

Ritala, P.; Olander, H.; Michailova, S.; Husted, K. (2015). Knowledge Sharing, Knowledge Leaking and Relative Innovation Performance: An Empirical Study. Technovation, 35, 22-31. DOI: https://doi.org/10.1016/j.technovation.2014.07.011

Sattayaraksa, T.; Boon-itt, S. (2018). The Roles of CEO Transformational Leadership and Organizational Factors on Product Innovation Performance. European Journal of Innovation Management, 21(2), 227-249. DOI: https://doi.org/10.1108/EJIM-06-2017-0077

Schultz, C.; Salomo, S.; de Brentani, U.; Kleinschmidt, E. J. (2013). How Formal Control Influences Decision-Making Clarity and Innovation Performance. Journal of Product Innovation Management, 30(3), 430-447. DOI: https://doi.org/10.1111/jpim.12009

Scott, S. G.; Bruce, R. A. (1995). Decision-Making Style. The Development and assessment of a new measure. Educational and Psychological Measurement, 55(5), 818-831. DOI: https://doi.org/10.1177/0013164495055005017

Spicer, D. P.; Sadler-Smith, E. (2005). An examination of the general decision making style questionnaire in two UK samples. Journal of Managerial Psychology, 20(2), 137-149. DOI: https://doi.org/10.1108/02683940510579777

Suseno, Y.; Standing, C.; Kiani-Mavi, R.; Jackson, P. (2020). National Innovation Performance: The Role of Human Capital and Social Capital. Innovation, 33(3), 296-310. DOI: https://doi.org/10.1080/13511610.2018.1536536

Vargas-Hernández, J. G.; Pérez-Ortega, R. (2019). Bounded rationality in decision-making. MOJ Current Research & Reviews, 2(1), 1-8. DOI: https://doi.org/10.15406/mojcrr.2019.02.00047

Yao, Z.; Luo, J.; Zhang, X. (2020). Gossip is a fearful thing: the impact of negative workplace gossip on knowledge hiding. Journal of Knowledge Management, 24(7), 1755-1775. DOI: https://doi.org/10.1108/JKM-04-2020-0264

Yao, Z.; Zhang, X.; Luo, J.; Huang, H. (2020). Offense is the best defense: the impact of workplace bullying on knowledge hiding. Journal of Knowledge Management, 24(3), 675-695. DOI: https://doi.org/10.1108/JKM-12-2019-0755

Zakariya, R.; Bashir, S. (2021). Can Knowledge Hiding Promote Creativity Among IT Professionals. VINE Journal of Information and Knowledge Management Systems, 51(5), 693-712. DOI: https://doi.org/10.1108/VJIKMS-02-2020-0031

Zehir, C.; Özşahin, M. (2008). A Field Research on the Relationship Between Strategic DecisionMaking Speed and Innovation Performance in the Case of Turkish Large-Scale Firms. Management Decision, 46(5), 709-724. DOI: https://doi.org/10.1108/00251740810873473

Zhao, H.; Qing, X.; He, P.; Sheard, G.; Wan, P. (2016). Workplace Ostracism and Knowledge Hiding in Service Organizations. International Journal of Hospitality Management, 59, 84-94. DOI: https://doi.org/10.1016/j.ijhm.2016.09.009

Downloads

Download data is not yet available.

Publication Facts

Metric
This article
Peer reviewers 
0
2.4
Days to publication 
1
145

Reviewer profiles  N/A

Author statements

Author statements
This article
Other articles
Data availability 
N/A
16%
External funding 
No
32%
Competing interests 
N/A
11%
Metric
This journal
Other journals
Articles accepted 
0%
33%

Indexed in

Editor & editorial board
profiles
Academic society 
Universidad Ean
Publisher 
Universidad Ean

Citations

Crossref

Scopus
Europe PMC

Similar Articles

You may also start an advanced similarity search for this article.