Oportunidad para potenciar las habilidades gerenciales con la inteligencia artificial

Opportunity to enhance managerial skills with artificial intelligence

Contenido principal del artículo

Luis Alfredo Jiménez-Rodríguez
Omaira Manzano Durán

Resumen

La inteligencia artificial (IA) en las organizaciones puede cambiar las formas de trabajar e interrumpir las ocupaciones, incluidas las gerenciales, sin embargo, la literatura carece de información sobre cómo las habilidades gerenciales (HG) se verán afectadas por la implementación de la IA dentro de las compañías. Para investigar este tema, se realizó un análisis de contenido temático sobre datos recopilados de entrevistas cualitativas y semiestructuradas con 12 expertos. Los resultados finales muestran que es probable que la IA mejore la mayoría de las HG, mientras que solo algunas de ellas pueden reemplazarse (recopilación de información y toma de decisiones simples) o permanecer intactas (liderazgo e imaginación). Nuestro estudio actualiza las taxonomías técnicas y no técnicas existentes de las habilidades de gestión necesarias para seguir el ritmo de la IA. También contribuye al desarrollo de la interfaz IA-Gestión del Capital Humano; se concluyó que los líderes tienen la enorme responsabilidad de velar por el buen desempeño de la organización, ejerciendo en su gestión un rol que incentive al resto de su equipo con las habilidades tecnológicas asociadas a la inteligencia artificial, en la búsqueda de la automatización de los procesos para el éxito empresarial, a su vez, actualizar los programas de formación de liderazgo para incorporar lo concerniente a la inteligencia artificial como herramienta para el desarrollo exitoso de los líderes del futuro.

Detalles del artículo

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