The Relationship Between Functional Capabilities and Efficiency in Tourism Companies

Cómo citar

Castro Fajardo, H., Pava Vargas, A., Chavarro Miranda, F., Ochoa Arenas, C., & Martínez Álvarez, J. J. (2025). The Relationship Between Functional Capabilities and Efficiency in Tourism Companies. Revista Ean, (99). https://doi.org/10.21158/01208160.n99.2025.4137

Publicado: Oct 11, 2025

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https://doi.org/10.21158/01208160.n99.2025.4137

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PlumX

Número

Núm. 99 (2025)

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Artículos científicos

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Hermes Castro Fajardo

Universidad de Cundinamarca

https://orcid.org/0000-0002-4115-7069

Andrés Pava Vargas

Universidad de Cundinamarca

https://orcid.org/0000-0001-6743-5074

Fernando Chavarro Miranda

Universidad de Boyacá

https://orcid.org/0000-0003-4711-7196

Claudia Ochoa Arenas

Cámara de Comercio de Tunja

https://orcid.org/0009-0004-5191-9778

John Jairo Martínez Álvarez

Cámara de Comercio de Tunja

https://orcid.org/0009-0005-2704-1421

Resumen

The purpose of this research is to analyze the relationship between functional capabilities and company efficiency —represented by total asset turnover (TAT), operating income, and total assets—, within the tourism cluster initiative in the province of Ricaurte, in the department of Boyacá, Colombia. From the database provided by the Chamber of Commerce of Tunja (CCT), which registered 1,514 companies with activities related to the tourism sector were registered, a sample of 308 units from the municipalities of Villa de Leyva, Tinjacá, Ráquira, Sutamarchán, and Sáchica was defined through stratified random sampling by proportions and percentages. An electronic form was applied to the sample, which evaluated the functional business capacities, classified according to Amaya (2007) in managerial, competitive, financial, technological, and human talent capacities. Then, the sample was filtered according to the availability of financial information in the CCT database, thus obtaining a sample size of 124 companies. Based on the results of the tested relationship, it is inferred that functional capacities partially affect the efficiency of the tourism sector in the province of Ricaurte, which suggests reviewing the companies’ management strategies within the sector and the actions aimed at strengthening them.

Palabras clave

Comercio turístico

Promoción del turismo

Turismo rural

Desarrollo rural

Planificación empresarial

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